Hardware Monitoring

Keep your data center operational with RenewCare’s Hardware Monitoring

Our Hardware Monitoring service is a completely automated maintenance solution, designed to simplify hardware support and enhance data center uptime. 

As soon as an issue is identified, engineers are sent directly to your data center, ensuring a swift and efficient resolution process.

Our solutions:

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Products We Support

Brocade

  • San Switches

Cisco

  • Catalyst
  • Nexus
  • UCS Series

DELL

  • Compellent
  • EqualLogic
  • PowerEdge
  • PowerVault
  • TL2000/4000

EMC

  • Celerra
  • CLARiiON
  • Connectrix
  • Data Domain
  • Isilon
  • RecoverPoint
  • Symmetrix
  • Unity
  • VNX
  • VNXe
  • XtremIO X1

F5 Networks

  • BIG-IP

Hitachi

  • AMS
  • HDS
  • HNAS

HPE

  • 3000
  • 9000
  • 3PAR
  • EVA P6000
  • BladeSystem
  • P9000 / XP
  • Proliant
  • StorageWorks MSA P2000
  • StoreOnce 3000, 5000, 5000 series
  • UX-integrity

IBM

  • 3584
  • BladeCenter
  • DS 3000, 4000, 5000, 8000 series
  • Storwize
  • xSeries

Juniper

  • EX Ethernet Switch

Lenovo

  • Flex System
  • ThinkSystem

NetApp

  • FAS
  • V-Series

Quantum

  • Scalar i2000, i6000

Sun-Oracle

  • SPARC

The Benefits of Hardware Monitoring

  • Proactive 24/7 Detection & Instant Response
    Automatically identifies hardware issues and creates a repair ticket for immediate action, with no need for manual intervention.

  • Faster, More Accurate Fixes
    Detailed alerts ensure quicker repairs, increasing the likelihood of resolving issues on the first visit.

  • Comprehensive Multi-Vendor Support
    Covers all storage, server, and networking equipment across all OEMs supported by RenewCare
  • Secure & Time-Saving
    Tailored security protocols protect your data, while automated processes allow IT staff to focus on other priorities without interruption.

  • Seamless Integration & Precise Part Identification
    Easy to implement, with each ticket containing detailed hardware information like machine type, serial number, and fault description.

Simplify Your Maintenance Process

Managing hardware issues shouldn’t slow you down. RenewCare’s Hardware Monitoring platform provides round-the-clock monitoring of your storage, server, and network hardware, ensuring you’re always covered. 

If a hardware event occurs, the system takes immediate action, creating a detailed ticket automatically. This proactive approach reduces manual effort and improves response times. 

The platform filters alerts, only notifying you when something truly needs attention, which helps prevent overload. Supporting multiple systems and OEMs, RenewCare also provides real-time access to updates via Central Park, giving you visibility into every ticket and action. 

Enhanced security with SSL encryption ensures your data remains safe, and the streamlined process cuts down resolution steps, so issues are resolved faster.

Keep your systems running efficiently with RenewCare’s streamlined approach.

Why you want to work with us

Global 24/7 support

Continuous global technical support ensures minimal downtime and maximised operational efficiency.

Cost-effective maintenance

Save 30% to 70% compared to OEM maintenance costs, extending the life of IT equipment affordably.

First-time resolve guarantee

Confidence in service effectiveness with a guarantee to fix issues on the first visit or provide a month’s maintenance credit.

RenewCare First Call

RenewCare First Call enhances the benefits of our hardware monitoring by managing your OEM ticket process more effectively. When an issue occurs, we quickly gather details from your call or email, initiate the OEM service request, and escalate it to the second-level triage. By managing this entire process for you, RenewCare ensures that your hardware issues are resolved faster, without the hassle of dealing with the OEM directly.

Ready to maximise your
IT investment? Contact
us today.