Keep your data center operational with RenewCare’s Hardware Monitoring
Our Hardware Monitoring service is a completely automated maintenance solution, designed to simplify hardware support and enhance data center uptime.
As soon as an issue is identified, engineers are sent directly to your data center, ensuring a swift and efficient resolution process.
Our solutions:
Managing hardware issues shouldn’t slow you down. RenewCare’s Hardware Monitoring platform provides round-the-clock monitoring of your storage, server, and network hardware, ensuring you’re always covered.
If a hardware event occurs, the system takes immediate action, creating a detailed ticket automatically. This proactive approach reduces manual effort and improves response times.
The platform filters alerts, only notifying you when something truly needs attention, which helps prevent overload. Supporting multiple systems and OEMs, RenewCare also provides real-time access to updates via Central Park, giving you visibility into every ticket and action.
Enhanced security with SSL encryption ensures your data remains safe, and the streamlined process cuts down resolution steps, so issues are resolved faster.
Keep your systems running efficiently with RenewCare’s streamlined approach.
Continuous global technical support ensures minimal downtime and maximised operational efficiency.
Save 30% to 70% compared to OEM maintenance costs, extending the life of IT equipment affordably.
Confidence in service effectiveness with a guarantee to fix issues on the first visit or provide a month’s maintenance credit.
RenewCare First Call enhances the benefits of our hardware monitoring by managing your OEM ticket process more effectively. When an issue occurs, we quickly gather details from your call or email, initiate the OEM service request, and escalate it to the second-level triage. By managing this entire process for you, RenewCare ensures that your hardware issues are resolved faster, without the hassle of dealing with the OEM directly.
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